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247 Connect Remote Desktop Software

From the creators of NetSupport School, a globally trusted classroom management solution, comes 247 Connect—a powerful, secure, and affordable remote desktop software built to help businesses like yours deliver instant support, troubleshoot, and manage both on-demand and managed devices—anytime, anywhere.

Remote Access Made Easy

Instantly connect to devices to resolve issues, reduce downtime, and keep your operations running without disruption—whether supporting employees or customers.

Key Features:

Seamless remote connections for quick problem resolution
Drag-and-drop file transfer for easy sharing
Real-time chat and instant messaging during sessions
Screenshot capture while connected
Full support for multi-monitor setups
Reboot devices and automatically reconnect
Create custom groups to organize devices efficiently

Categories: Cloud & IT, Cloud & Virtualization Brand: NetSupport

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Description

Backed by over 36 years of trusted development from the creators of NetSupport School, this cloud-based solution is simple to use, affordable, and designed with enterprise-grade security.

Reliable, Secure, and Effortless Remote Connections

Remote Access Made Easy

Instantly connect to devices to resolve issues, reduce downtime, and keep your operations running without disruption—whether supporting employees or customers.

Why Choose 247 Connect?

Powered by the Makers of NetSupport School
A trusted name in remote management and classroom solutions for over three decades.
Cloud-Based Scalability
Connect without limits and scale globally with ease.
Android Device Support
View, control, transfer files, chat, and send messages to Android devices.
Secure Data Protection
Hosted securely on Microsoft Azure’s regional data centers to safeguard your information.
Minimize Downtime
Instantly connect to resolve issues and maximize productivity.
Secure Access Anywhere
Remotely and securely manage servers, devices, and unattended systems from any location.
Fast and Easy Deployment
Quick setup that’s simple for both your team and customers to use.
Stable, Reliable Connections
Maintain productivity with steady, secure, and dependable remote connections.

Key Features:

Seamless remote connections for quick problem resolution
Drag-and-drop file transfer for easy sharing
Real-time chat and instant messaging during sessions
Screenshot capture while connected
Full support for multi-monitor setups
Reboot devices and automatically reconnect
Create custom groups to organize devices efficiently

Supporting All Sectors:

Healthcare, Retail, Construction, Education, Banking, and Public Offices.

Technical Specifications

System Requirements

Operating Systems (Agent/Host Devices):
- Windows 10, 11, and Windows Server 2016 or later
- Android 8.0 and above (for Android Agent)
Operator Console (Technician side):
- Web-based – works with modern browsers (Chrome, Edge, Firefox)
No local installation required for operators—access via secure web interface

Cloud Infrastructure

Hosted on Microsoft Azure regional data centers for reliable uptime, data protection, and GDPR compliance

Security Protocols

End-to-end encrypted sessions
Multi-factor authentication (MFA) with Google SSO integration
Role-based access control
Full session audit logs and reporting
Reboot and reconnect with secure session continuity

Key Functionalities

Remote Control: Managed and on-demand connections
Multi-monitor support
File Transfer: Drag-and-drop file exchange
Chat & Messaging: Built-in session communication
Screenshots: Capture session images for documentation or troubleshooting
Hardware Inventory: View CPU, memory, storage, network status, and running processes before connecting